Terms of Use

How to Use This Document

Welcome! This page sets out the Terms of Use for ChangeFest AI and the ChangeFest website. We've tried to keep things clear, but we know legal-style language can feel a bit dense, so here's a quick guide to help you find what you need:

Skim first, dive in where it matters. You don't need to read every line. Use the Table of Contents below to jump to the section that's relevant to you.
If you're using ChangeFest AI, start with the ChangeFest AI Policy — it explains what the tool is for, how it works, and how to get the most out of it.
If you're sharing or using content from the website, the Content Policy covers what you can do with material here, and what we ask of you when you contribute.
If you're booking a coaching session or learning event, the Purchasing Policy explains payment, cancellations, and refunds.
Questions or feedback? Jump straight to How to Contact Us at the bottom — we'd love to hear from you.

This document may be updated from time to time. We'll always publish the latest version here.

ChangeFest AI Policy

ChangeFest AI helps you explore stories, ideas, and connections from across the ChangeFest community. It works best for discovering community-led change practices and resources shared on this platform, and is guided by our shared principles.
While we aim for accuracy, it may not always be correct and should not be relied on as professional advice. Please check important information and seek expert guidance where needed.
ChangeFest AI is a tool to support the work. The most meaningful insights come from relationships, listening, and working alongside communities. Use the AI as a guide, and keep connecting beyond the screen.

What ChangeFestAI is for

ChangeFestAI is designed to help you:

Discover stories, sessions, and resources from across the ChangeFest movement
Explore approaches to community-led systems change
Find connections between people, ideas, and places
Learn from what others are doing in communities across Australia

It works best when you're asking about topics connected to ChangeFest, Platform C, and community-led change.

What it's not for

ChangeFest AI is not a general search engine.

It should not be used for:

Legal, financial, medical, or other professional advice
Topics unrelated to ChangeFest or community-led systems change
Situations where you need verified, expert decision-making

It's a starting point for learning—not a final answer.

How it works

ChangeFest AI draws on content shared within the ChangeFest and Platform C ecosystem, including stories, resources, and community knowledge.

When possible, it will point you back to original sources so you can explore further and connect more deeply.

It doesn't independently search the whole internet—it works with the knowledge held within this community.

Accuracy and limitations

We aim to provide helpful and relevant responses, but:

The AI may sometimes produce incorrect or incomplete information
It reflects existing content and may not capture the full picture
Context matters—local knowledge and lived experience are essential

Please check important information and seek professional advice where needed.

Your data and privacy

We respect the knowledge and contributions shared in this community.

The AI uses content from the ChangeFest platform to generate responses
Your interactions may be used to help improve the experience
Information is managed within ChangeFest systems

You can read more about our Privacy Policy and our Terms of Use. If you would like your content removed or have questions about data use, please get in touch.

Using ChangeFest AI in line with our values

ChangeFest is grounded in community-led change, collaboration, and respect.

We encourage you to use the AI in ways that:

Respect community knowledge and contributions
Centre local context and lived experience
Support learning, connection, and collective action
Align with the ChangeFest Statement and principles, including First Nations leadership and self-determination

A shared responsibility

ChangeFest AI is a tool to support the work—you are the change.

The most meaningful insights come from relationships, listening, and working alongside communities. Use the AI as a guide, and keep connecting beyond the screen.

Feedback and continuous improvement

We're learning as we go.

If something doesn't feel right, or if you have ideas for improvement, we'd love to hear from you. Please contact us at hello@changefest.com.au

Content Policy

Licence to use website

This website is provided to you free of charge and open-source. You may:

(a) view pages from our website in a web browser;

(b) download pages and materials from our website

(d) stream audio and video files from our website

(e) republish material from our website (including republication on another website);

(f) show material from our website in public;

(g) exploit material from our website for a commercial purpose; or

(h) redistribute material from our website.

Acceptable use

You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;

(f) violate the directives set out in the robots.txt file for our website; or

(g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

Your content: licence

In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media in relation to this website, Collaboration for Impact and any successor website.

You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all ofyour content.

Your content: rules

You warrant and represent that your content will comply with these terms and conditions.

Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

Your content, and the use of your content by us in accordance with these terms and conditions, must not:

(a) be libellous or maliciously false;

(b) be obscene or indecent;

(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

(d) infringe any right of confidence, right of privacy or right under data protection legislation;

(e) constitute negligent advice or contain any negligent statement;

(f) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;

(g) be in contempt of any court, or in breach of any court order;

(h) be in breach of racial or religious hatred or discrimination legislation;

(i) be blasphemous;

(j) be in breach of official secrets legislation;

(k) be in breach of any contractual obligation owed to any person;

(l) depict violence in an explicit, graphic or gratuitous manner;

(m) be pornographic, lewd, suggestive or sexually explicit;

(n) be untrue, false, inaccurate or misleading;

(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

(p) constitute spam;

(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or

(r) cause annoyance, inconvenience or needless anxiety to any person.

Breach Policy

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website;

(d) block computers using your IP address from accessing our website;

(e) contact any or all of your internet service providers and request that they block your access to our website;

(f) commence legal action against you, whether for breach of contract or otherwise; and/or

(g) suspend or delete your account on our website.

Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking.

Limited Liability Policy

This website and its contents have been developed by Collaboration for Impact in partnership with funders, communities and other capacity building organisations. It has been prepared for specific use by systems change leaders and initiatives. It is not intended to be used or relied upon by anyone else and is published for general information only. While all efforts have been taken to ensure accuracy, Collaboration for Impact does not accept any duty, liability or responsibility to any person in relation to this website.

Limited warranties

We do not warrant or represent:

(a) the completeness or accuracy of the information published on our website;

(b) that the material on the website is up to date; or

We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

Limitations and exclusions of liability

Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(d) exclude any liabilities that may not be excluded under applicable law.

To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

Law and jurisdiction Policy

These terms and conditions shall be governed by and construed in accordance with Australian law.

Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of Australia

How to contact us

For further information about our Terms and Conditions or make a complaint, please contact us using the details set out below:

Collaboration for Impact 37 Roscoe Street Bondi Beach NSW 2026

Changes to Terms and Conditions

Collaboration for Impact reserves the right to amend the Terms and Conditions at any time, without any reason, without notice to you. Any changes will be published here, and you should check this website to access our most current Terms of Use. We will publish a "last updated" date at the bottom of this page.

Purchasing Policy

The coaching sessions and learning events offered for purchase on this website are subject to the following terms and conditions.

Purchasing terms and conditions

• Coaching sessions or learning event places will be secured upon full payment by the participant through the booking system or by invoice that will be issued by Collaboration for Impact.

• All costs are in Australian dollars and include GST

• Credit Card payments incur a 3% surcharge

Coaching session are subject to the following cancellation and refund policy:

• If the participant withdraws from the nominated session or event by advising Collaboration for Impact in writing 5 days to the course date, they will receive a refund of the total course fee minus a AU$20.00 administrative fee;

• If the participant withdraws from the nominated session or event by advising Collaboration for Impact in writing less than 2 days prior to the course date, a 50% cancellation fee is incurred and the balance will be refunded. In special cases deferral to a later training course may be allowed.

• If the participant fails to attend on the day, they will receive no refund of the course fee. In special cases deferral to a later training course may be allowed.

• Collaboration for Impact will refund all payments made if the coaching session is cancelled by Collaboration for Impact.

Learning events are subject to the following cancellation and refund policy:

• If the participant withdraws from the nominated session or event by advising Collaboration for Impact in writing 14 days prior to the course date, they will receive a refund of the total course fee minus a AU$20.00 administrative fee;

• If the participant withdraws from the nominated session or event by advising Collaboration for Impact in writing less than 14 days prior to the course date, a 50% cancellation fee is incurred and the balance will be refunded. In special cases deferral to a later training course may be allowed.

• If the participant fails to attend on the day, they will receive no refund of the course fee. In special cases deferral to a later training course may be allowed.

Note: The participant/organisation may nominate a replacement at any time before the first day of the course.

In event of rescheduling or cancellation of a learning event:

• Collaboration for Impact reserve the right to cancel a course if a minimum of 12 participants has not been achieved 2 weeks prior to course commencement.

• Collaboration for Impact will refund all payments made if the course is cancelled or postponed. The participant may also choose to transfer his/her registration (of equal value) to any other Collaboration for Impact course or to any other person attending a Collaboration for Impact course without incurring any additional cost (subject to the availability of places). Collaboration for Impact will also try to accommodate alternative arrangements acceptable to the client.

Breach Policy

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website;

(d) block computers using your IP address from accessing our website;

(e) contact any or all of your internet service providers and request that they block your access to our website;

(f) commence legal action against you, whether for breach of contract or otherwise; and/or

(g) suspend or delete your account on our website.

Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking.

Terms of Use

How to Use This Document

Table of Contents

ChangeFest AI Policy

Content Policy

Breach Policy

Limited Liability Policy

Law and jurisdiction Policy

How to contact us

Changes to Terms and Conditions

Purchasing Policy

Breach Policy